As a UCEAP participant you are automatically covered anywhere in the world by UCEAP insurance, which is separate from SHIP. UCEAP insurance will cover you 14 days before the official start of your program and up to 31 days after the official end of your program.
Scroll down for specific contact information, claim instructions, and forms.
Make sure you are covered by insurance before and after your UCEAP program.
UCEAP Insurance ChecklistItem |
Deadline |
Read |
Instructions |
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1. |
Act NOW
Do not be uninsured, plan ahead to meet enrollment deadlines listed below for optional coverage |
UCEAP Insurance
chapter in UCEAP Guide to Study Abroad
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Share this with your parents or guardians. |
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2. |
UCEAP Predeparture
Withdrawal Deadline |
Will you need insurance sooner than 14 days before the official start of the program?
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Discuss with parents/guardians whether you need insurance coverage before UCEAP.
If you choose to enroll for pre-program insurance coverage, click on the Purchase link. |
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3. |
30 Days Before the Official End Date of UCEAP Program |
Will you need insurance longer than 31 days after the official end of the program?
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Discuss with parents/guardians whether you need insurance coverage after UCEAP.
If you choose to enroll for post-program insurance coverage, click on the Purchase link. |
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| 4. |
NOW |
UCEAP Insurance Plan Card |
Print and carry a copy with you at all times. |
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Contact Information
24/7 Travel and Emergency Assistance while abroad
For emergency travel assistance services including medical referrals:
Europ Assistance
Phone: 1+ (866) 451-7606 (inside the U.S.)
Phone: (011-202) 828-5896 (international collect call)
E-mail:
OPS@europassistance-usa.com
Contact for Questions about Gap, Extension, and Dependent Coverage
Alex Zeron, Mercer Health & Benefits
1166 Avenue of the Americas, New York, NY 10036
Phone: +1 (212) 345-8910
Fax: +1 (212) 948-8320
E-mail:
alex.zeron@mercer.com
Claims
For all claim inquiries, contact:
Administrative Concepts, Inc. (ACI)
Phone: 1+ (888) 293-9229 (inside the U.S.)
Phone: (011-610) 293-9229 (outside the U.S.)
Fax: 1+ (610) 293-9299
Email:
claims@visit-aci.com
Claim Forms
There are four ways to submit a claim form to ACI: online, email, fax, mail.
There are three ways to submit supporting documentation: email, fax, mail.
Online Claims Submission
The member ID requested is your UC ID number.
2) After online registration with ACI you can:
- File a claim
- Have immediate access to your information
- Contact ACI directly with questions
- Find out about your claim status
Email:
Fax:
Fax claim Form and receipts to: 1+ (610) 293-9299
Mail claims and receipts to:
Administrative Concepts, Inc.
994 Old Eagle School Road, Suite 1005
Wayne, PA 19087