University of California Education Abroad Program

Payment Instructions

• Payment Instructions

Fees

• Additional Fees

Release of Financial Information (Parent Access)

Third Party Authorization/Restriction:

• Instructions

Electronic Funds Transfer (EFT) Authorization

• Instructions
• Form

• As a UCEAP participant you are automatically covered by UCEAP insurance anywhere in the world 14 days before the official start of the program and up to  
  31 days after the official end of the program.
• See specific contact information and claim forms below.
• Make sure you are covered by insurance before and after UCEAP.

READ AND UNDERSTAND IMPORTANT INSURANCE INFORMATION

Item	Review Before	Documents	Reviewed
A	Your departure date	Important Summary of Insurance Plans and Deadlines Quick Reference Chart - Read carefully. It contains important information about insurance Insurance Guide UCEAP Guide to Study Abroad - Insurance Section
B	Your departure date	UCEAP Insurance Plan Policy Brochure - Includes detailed information about UCEAP insurance benefits. UCEAP Insurance Plan Card (print and carry a copy in your wallet)

Contact Information

24/7 Travel and Emergency Assistance while abroad

For emergency travel assistance services including medical referrals:
Europ Assistance
Phone: 1+ (866) 451-7606 (inside the U.S.)
Phone: (011-202) 828-5896 (collect calls outside the U.S.)
E-mail: OPS@europassistance-usa.com

For online enrollment in extension or gap insurance

ACI enrollment form

Claims

Mail claims to:
Administrative Concepts, Inc.
994 Old Eagle School Road, Suite 1005
Wayne, PA 19087

Claim Forms

• Health Insurance Claim Form
• Personal Effects Claim Form
• Trip Interruption/Cancelation Claim Form

Electronic Claims Submission
It is a two-step process: 1) create an online account with ACI and submit a claim 2) Scan receipts, and other supporting documentation, and email them as an attachment to the ACI email:  claims@visit-aci.com

Free online registration for online services with ACI claims 

You will need the UCEAP policy number, which appears on your insurance card. The complete policy number should be entered, letters included, all capitals no dashes or spaces.
The member ID requested is your UC ID number

After registration you can:

• File a claim
• Have immediate access to your information
• Contact ACI directly with questions
• Find out about your claim status

Contact for Gap, Extension, and Dependent Coverage

Alex Zeron, Mercer Health & Benefits
1166 Avenue of the Americas, New York, NY 10036
Phone: +1 (212) 345-8910
Fax: +1 (212) 948-8320
E-mail: alex.zeron@mercer.com

This section contains policies that are important to you as a University of California Education Abroad Program student. While the selection of policies is not intended to be all-inclusive, this section describes many of your rights and responsibilities as an EAP student.

The following policies implement various provisions of the University of California Policies Applying to Campus Activities, Organizations, and Students issued by the President of the University effective October 2009.

Prior to UCEAP participation, you must log on to MyEAP to read, sign, and submit the Student Agreement and Waiver of Liability. These documents are your informed consent and contracts with UCEAP outlining your obligations as a participant and understanding of official UCEAP policies. Read the contracts and the following policies carefully before departure.

Official UCEAP Policies

• Academic Conduct
• Mandatory Student Insurance
• Program Suspension
• Sexual Harassment
• Student Conduct and Discipline
• Student Privacy
• Student Travel
• Substance Abuse

Participation Petitions

• Petition to Extend
• Request for Final Approval to Extend (RFA)
• Petition to Withdraw from UC Education Abroad Program

Study List Petitions

• General Petition
• Retroactive Petition
• Special Study Project
• Contract for “I” (Incomplete) Grade
• Request to Review Student UCEAP Record