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Thank you for choosing the University of California Education Abroad Program. We hope that you will have an amazing experience abroad and will look back on it as a highlight of your UC education. For this program, UCEAP has partnered with CIEE. As a UCEAP student, the terms of your participation differ from students who are enrolled with CIEE independently or through another university. It is important for you to be aware of these differences and understand your unique responsibilities as a UCEAP student abroad.
The materials that have been provided to you by CIEE should be read carefully; for example, arrival dates and visa instructions should be followed, and the CIEE contact information should be written down and kept with your passport in case of an emergency. Always keep in mind, however, that you are concurrently enrolled at UC while participating through CIEE abroad. This means that, among other things, the grades you earn while abroad will appear on your UC transcript as direct UC credit rather than transfer credit. Further, unlike other students you may meet in the program, you will pay your fees to UCEAP rather than directly to CIEE. You also have insurance coverage through UCEAP, which is your primary insurance policy. Finally, you will have additional resources and contacts at UCEAP. The details of the separate and unique “UCEAP elements” of your participation are outlined in this short supplement. Be familiar with them before departure.
Click a heading below to see section content.
Local UCEAP Support
Campus EAP Office
The Campus EAP Office coordinates recruitment, student selection, orientations, and academic advising; and serves as your primary contact during the application process.
UCEAP Systemwide Office
The UCEAP Systemwide Office establishes and operates programs and coordinates UCEAP administration for all UC campuses from its headquarters in Goleta, California. You will work closely with the following Systemwide Office staff:
Program Advisors provide academic and operational program information to you and your campus as well as administrative support for all aspects of your participation.
Program Specialists manage the logistics of the program. They coordinate document requirements, visa application instructions, health and safety precautions, acceptance and placement by host institutions, arrival and onsite orientation, and housing arrangements.
Academic Specialists advise on academic policies, review courses taken abroad for UC credit, and document your registration, grades, petitions and academic records.
Student Finance Accountants assist primarily with UCEAP statements, program fee collection, and financial aid disbursements (in conjunction with your campus Financial Aid Office).
YOUR UCEAP NETWORK
While you will stay in close touch with the CIEE staff, you will also need to keep a list of contacts on hand for the UCEAP Systemwide Office. The UCEAP Systemwide Office establishes and operates programs all over the world, and coordinates UCEAP administration for all UC campuses from its headquarters in Goleta, California. As a participant in this program, you will work closely with the following Systemwide Office staff:
International Program Specialist
International Academic Specialists
Student Finance Accountant
Academics & Your UC Registration
As a dual UCEAP and CIEE student, make sure you understand all of your academic resources as well as your academic responsibilities. Remember that other students on the program will be bound to different home-university policies. Regardless of CIEE or Universidade Católica do Salvador (UCSal) regulations and rules, you must also meet UCEAP requirements.
Read through the following guides to see what types of information is available in each and know how to access them easily when you have questions later. Note that you will be held accountable for the information detailed in both guides:
- UCEAP Guide to Study Abroad (UGSA)
The Academic chapter includes UCEAP academic regulations on unit requirements, information on taking fewer units than the program requirement, instructions on the MyEAP Study List registration process, grades, and more.
- CIEE Program Handbook (available in your MyCIEE account "Readings section)
The Academics section in the CIEE Program Handbook outlines your CIEE academic program.
The most important thing to understand is that you will be concurrently enrolled in your courses both through CIEE, and through UCEAP’s MyEAP Study List. Completing your MyEAP Study List is the only way for your UCEAP courses and grades to appear on your UC transcript. See the “Credit and Registration” section below.
Who Should I Ask About...?
The CIEE resident staff should be your first contact for most issues, but remember if you have significant academic, health, personal, or financial issues that may impact your academic performance, be sure to contact UCEAP staff to discuss options and consequences.
UCEAP academic regulations/MyEAP Study List UCEAP:
Conflicts or confusion between UCEAP and CIEE general academic policies:
CIEE and/or UCSal course specifics and concerns:
Home UC college or department requirements:
Because you will be receiving direct UC credit rather than transfer credit, you will be enrolled concurrently with CIEE and UCEAP.
Registering through CIEE: Signing up for courses
- You may be able to pre-register for UCSal courses before arriving on-site. Your CIEE Study Abroad Advisor will notify you when details about the course registration process are available in your online CIEE account. There will be an opportunity to change your preliminary course schedule after you arrive, but pay close attention to any deadlines specified by CIEE staff.
- Neither CIEE nor UCEAP can assist you with questions about fulfilling home department requirements. You will need to contact your home UC department advisor.
Registering through UCEAP: Entering your courses into your MyEAP Registration Study List
- In the first month of the program, you’ll receive detailed instructions from the UCEAP Academic Specialist on how to enter courses in your MyEAP account. It is critical that you read and respond to all e-mails regarding the registration process.
- Search the MyEAP course catalog to select courses offered by CIEE (i.e. the ILP and core course[s]) and enter course information for other courses offered by UCSal.
- Include the correct number of UC units in UC quarter units (even for semester campus students).
Note: MyEAP notes credit in UC quarter units (multiply by 1.5 to convert CIEE credits to UC quarter units)
- The UCEAP Academic Specialist reviews courses (especially subject areas and division) and finalizes Study Lists. Check your final Study List carefully, as it determines how your courses will appear on your transcript.
- All courses and grades reported by CIEE will be transmitted to the UC Office of the Registrar and posted to your official UC transcript.
Understanding Your Finances
It is important that you carefully read all of the information available in the UCEAP Guide to Study Abroad and discuss it with the person who will assist you with your finances while you are abroad.
Understanding your finances before, during, and after your program is crucial to having a successful time abroad. The following list outlines just a few of the many things you will need to know before departure.
Detailed information on the following topics can be found in the Money Matters
chapter of the UCEAP Guide to Study Abroad
- Contact information for finance questions
- How to estimate the cost of your program
- Budget instructions and information
- How to and who can make payments to UCEAP
- UCEAP student account information
- Banking before and after arrival
- Fees and penalties
- Loan information
- How financial aid works while abroad (how do I get my financial aid from my home campus and how are my fees paid?)
- Various forms (e.g., direct deposit, etc.)
Your MyEAP Account & Budget
Your MyEAP Student Account is similar to your UC campus financial account. It will be available as soon as you are selected for your program in MyEAP. You can make payments through this account using e-checks or credit cards (MasterCard, Visa, American Express, or Discover). The fees that you owe UCEAP will be applied to your account after your program pre-departure withdrawal date, which is listed in MyEAP. For the amount due to UCEAP prior to fees being posted on your account, refer to the UCEAP Student Budget Payment Voucher located on the second page of your UCEAP Student Budget
. Program fees are subject to change.
Carefully review your UCEAP Student Budget.
The UCEAP Student Budget does not include funds to purchase clothing or recreational travel abroad.
Your UCEAP Student Budget lists the fees you will pay to UCEAP and an estimate of the personal expenses you will need to plan for. It does not include the cost of recreational travel or personal entertainment. Review your UCEAP Student Budget frequently. The Payment vouchers are on the second page of the UCEAP Student Budget.
- Download and print your UCEAP Student Budget and Payment Vouchers.
- Note the deadlines on the Payment Vouchers.
- Give the UCEAP Student Budget and Payment Vouchers to the person responsible for paying your UCEAP bills. Sign this person up for Third Party Authorization on MyEAP so they can make payments online.
For further information see the Money Matters chapter of the UCEAP Guide to Study Abroad and the Money Matters tab of your Participants Portal. If you will be receiving financial aid, see also the UCEAP Financial Assistance web page.
Students with Disabilities
Accessibility and accommodations are very different from what you find in the United States. For example, most buildings do not make provisions for wheelchair users. Accessibility to public transportation and the ability to accommodate or understand the needs of persons with disabilities are limited in many areas. Ramps are uncommon in Brazil. Elevator doors are often too narrow for wheelchairs.
Brazilian students with learning disabilities (LD) generally are not identified or provided with special education services. For more information on how to prepare read the UCEAP Guide to Study Abroad
Moderate risks in both the Brazilian states of Rio de Janeiro and Bahia. The threat of harm is less in larger cities, such as Rio de Janeiro city, where the local population tends to be more cosmopolitan and accepting of different ways of life. In more conservative areas of Brazil, including the heavily religious northeast, LGBTIQ individuals continue to face a risk of violence.
Recent political shifts have provided additional legal protection for gay couples. A 2013 National Council of Justice decision directed state agencies to register these civil unions as marriages, further institutionalizing formal acceptance of gay relationships. These policies broadly reflect a trend of growing acceptance of homosexuality, as reflected by the Pew Research Center survey showing 60% of Brazilians accept LGBTIQ persons.
A large portion of Brazilian society still strongly opposes homosexuality, and LGBTIQ individuals in Brazil face high levels of violence. In 2011, Brazil reported 226 incidents of homicide motivated by the victim’s sexual orientation, while the United States reported only three. The population-adjusted murder rate for LGBTIQ persons in Brazil is roughly 120 times greater than in the United States, despite the fact that the Pew Research Center survey showed a similar level of acceptance of homosexuality in the two countries. Hate crimes take place nationwide, including in metropolitan areas where LGBTIQ communities and rights groups are most active.
Maintain a low-profile when out and about. Same-sex couples should exercise discretion with public displays of affection. Extra caution is advisable when visiting rural areas or lower-income districts.
Before you travel:
There is no deductible or co-insurance but the insurance works on a reimbursement basis. Do not assume that if you seek medical care abroad for a covered illness or injury that the local hospital will bill your insurance. Generally, hospitals around the world, including the US, do not bill insurance companies. It is the patient's responsibility to inquire with the hospital, at the time of service, and make arrangements to pay any outstanding bills. Payment for medical services abroad is ultimately your responsibility. You can submit a claim for a refund of covered expenses to the UCEAP insurance carrier.
Coverage begins 14 days before the official start date of your UCEAP program term. Coverage ends 31 days after the official end of the UCEAP program term.
As you are covered by more than one travel insurance policy while on this program, one policy is considered to be primary (UCEAP) and the other is considered to be secondary (CIEE). The primary carrier covers your medical expenses based on the policy benefits, and the secondary carrier covers any remaining allowable expenses.
For more information, refer to the information on the CIEE insurance policy that is provided in your MyCIEE/Polaris account
under the “Readings” section.
Medical care is generally good but it varies in quality, particularly in remote areas, and it may not meet U.S. standards outside the major cities.
Read the Health chapter
of the UCEAP Guide to Study Abroad and the U.S. Centers for Disease Control and Prevention (CDC) Traveler's Health
web page for health risks present in the country where you will be studying. Know what to do if you get sick.
Good basic personal hygiene and hand washing are critical to help prevent the spread of illness and disease. Wash your hands frequently with soap and water, especially before eating.
Good basic personal hygiene and handwashing are critical to help prevent the spread of illness and disease. Diseases from food and water often cause vomiting and diarrhea.
- Wash your hands frequently with soap and water, especially before eating. If soap and water are not available, use an alcohol-based hand gel (with at least 60% alcohol).
- Bring a good multivitamin to last the duration of the program.
- Do not consume tap water, fountain drinks, or ice cubes. Drink only boiled water or beverages in sealed containers.
- Avoid undercooked food, dairy products, and food from street vendors.
- Avoid handling all animals. Wash any bites or scratches right away with soap and water and immediately seek medical attention.
Students with severe food allergies should take precautions, as the cuisine may include ingredients that can cause anaphylaxis in those affected. A language barrier increases the risks associated with severe food allergies.
Precautions to take include:
- research the local cuisine
- discuss the risks with your doctor
- carry symptom-reducing medications at all times, including epinephrine
- wear a medical alert bracelet with instructions for assistance in both English and the local language
- carry a card written in the local language that will warn food preparers about the allergy and possible reaction
For more information, read the UCEAP Guide to Study Abroad, Health chapter, Allergies section
Your mental health is important to us all. Good mental health is fundamental to our physical health, our relationships, our education, and to achieve our potential. Mental health problems can affect anyone, anywhere. While the transition to your studies in another country through UCEAP can be an exciting opportunity, you may be coping with personal, financial, health, and other stressors. International travel is stressful for everyone and has been associated with the emergence or reemergence of mental health problems.
Culture shock and homesick feelings are normal. They are usually transitory—lasting a couple of weeks—and do not imply mental illness or an inability to cope. Most students who experience culture shock function reasonably well under the stress and are able to keep up with the responsibilities of school and everyday life.
If you are currently in treatment in the U.S., it is extremely important to discuss your plans to go abroad with your doctor. If you are taking a prescription medication, talk with your prescribing physician well in advance about getting the supply you need for going abroad.
The UCEAP insurance policy
covers outpatient visits as any other illness up to $500,000; there is no co-pay or deductible, and you can make an appointment with any doctor. The UCEAP travel insurance works differently from your UC campus insurance. If you need to seek treatment while abroad, contact the local staff and get a doctor's referral. Call the doctor to make an appointment and pay up front. You can submit a refund claim form to the UCEAP insurance for the cost of treatment. Processing of claims takes 4 to 6 weeks and a check in US dollars will be sent to your address in the United States. Instructions on how to submit a claim form are found here.
If you have questions about benefits or the claim process, contact claims@v
You may expect to quickly adapt to the new culture—and you need to adjust rapidly to effectively meet the academic demands of the program. However, the many cultural differences that seem exciting to you at first can also be distressing and quickly lead to feelings of misunderstanding, loneliness, and culture shock.
Culture shock and homesick feelings are normal. They are usually transitory—lasting a couple of weeks—and do not imply mental illness or an inability to cope. Most students who experience culture shock function reasonably well under the stress and are able to keep up with the responsibilities of school and everyday life. It is easy to become worn down from physical and mental stress due to the vastly different environment. To counter this, adjust your expectations, eat well and drink plenty of water, get plenty of rest, and share any concerns with the local CIEE staff. Do not try to handle things on your own.
Although you should always travel with a copy of your prescription from your U.S. doctor, many pharmacies in other countries will only fill prescriptions written in that country.
If you need a refill while abroad, you will need to see a doctor in that country to get a similar prescription that a local pharmacy will fill. It will be critical, to have a letter from U.S. doctor, during this appointment, explaining your diagnosis, treatment, and medication regimen.
In some cases, the local physician will need to confirm your diagnosis before issuing a prescription. Note that a doctor's visit to get refills may not be covered by the UCEAP travel insurance.
- Talk to your doctor to see whether he/she can prescribe an adequate supply of your prescription medication to last through the end of the program.
- Always carry medications in their original containers.
- Have a letter from the prescribing physician indicating your diagnosis, treatment, and medication regime.
Carrying Medicines through Local Customs
- Generally, amphetamines (e.g., Adderall, Vyvanse) are illegal in other countries. Talk to your doctor immediately to switch you to another medication.
- Although medications in amounts clearly related to personal use (30 days) are rarely inspected or questioned, customs officials can become suspicious of medications in much larger quantities. Reduce the likelihood of difficulty by following these recommendations:
- Keep medicines in their original, labeled, pharmacy packaging when possible. The label should include your name.
- Obtain and carry a letter from the prescribing physician on letterhead stationery, appropriately signed and dated, stating medical diagnosis, treatment, and medication regimen.
- If intending to travel with a controlled drug for personal use, review medication regulations in official government websites or the International Narcotics Board website. Addresses for most countries can be found at www.incb.org/incb/en/psychotropic-substances/travellers_country_regulations.html.
- Rules on amphetamine-based medications used for attention deficit disorders should always be checked ahead of time.
- Embassies are generally not a good source of information.
- Rules on amphetamine-based medications used for attention deficit disorders should always be checked ahead of time.
- If you have diabetes, or are using injectable heparin, obtain and carry at all times a doctor’s letter explaining the need to carry needles and syringes.
- Personal first aid kits, especially those with needles and syringes, should be accompanied by an official document endorsing their use as a medical kit.
Read your UCEAP Program Guide, Medications chapter for information on local official government website.
- Pack your prescription medications, in original containers, in your carry-on luggage. Do not pack the medications in your checked luggage.
- Carry copies of all prescriptions, including the generic names for medications.
- Have a letter on letterhead stationery from the prescribing physician for all prescribed medications, indicating your diagnosis, treatment, and medication regimen. This is extremely important in case you need treatment or a medication refill.
- Leave a copy of the written prescriptions at home with a friend or relative.
If your doctor cannot issue a supply to last through your stay your US doctor's letter can help a local physician to assess you and consider reissuing your prescription provided it is licensed in your UCEAP country.
- If you are planning to buy prescription medication and will submit a claim with UCEAP insurance, you must fill and pay for the prescription within 14 days before the official start of the UCEAP program; otherwise, it will not be covered.
- Do not have medications shipped to Brazil; Brazilian customs authorities will not accept them. Plan to take enough prescription medication to last the length of your stay.
- If you have any preexisting medical conditions, carry a letter from your U.S. doctor describing your diagnosis, treatment, and prescription medications, including the generic names of the prescribed drugs.
- Transport any medications carried from the U.S. in their original prescription containers and pack them in your carry-on luggage.
- If you cannot take enough medicine to last throughout the program, make an appointment with a physician in Brazil and use the letter from your U.S. physician (describing your treatment and indicating the generic name of the medications) to make an appointment with a local doctor to see whether the local doctor will issue a re-fill to your medications.
- Don't assume that your U.S. prescription will work in Brazil. You must meet with a local doctor before you can refill a prescription.
- Europ Assistance can provide information about whether a specific prescription medication is legal and available in Brazil. Call them in advance of your trip (from the United States dial 1 (866) 451-7606 with the name of the medicine. Generally, medications containing amphetamines and derivatives are illegal in many countries (e.g. Adderall) and country Customs restricts the amount of narcotic medications a traveler may bring into a country.
- For more information regarding prescription medications, see the UCEAP Guide to Study Abroad.
Although many medications are available in Brazil’s major cities, the availability and quality of medications will vary in remote areas and may not meet Western standards.
Staying safe in another country is similar to staying safe in a large U.S. city. Understand the potential threats, know which neighborhoods to avoid, and remain vigilant. Be proactive about your safety.
With the right information - and by thinking ahead - everyone can play a part in minimizing or preventing risks. To be able to identify risks at any of your destinations, you need to properly outline what activities you will be engaging in through your program and/or during independent travel. Name the risk and rate it based on the severity and likelihood. Consider what measures you will be taking to reduce the severity and chance. If you will be traveling, think about how you are getting to your destination and/or any travel inside a country. Plan your itinerary carefully, let your friends and relatives know where you will be, and research the safest way to travel. Car accidents are often a high risk in developing countries.
UCEAP and its partners provide resources and support services to help you have a safe experience while abroad. You have the primary responsibility to prepare before departure, to research and be aware of the risks involved in your planned travels, to be physically, academically, and mentally prepared for the program, to know about your insurance coverage provided to you by UCEAP, to know how to get help during an emergency, to behave in a safe and respectful manner, and to bring any concerns you may have to the attention of UCEAP and its partners.
There are steps you can take to manage, or minimize, risk and avoid being a victim of a crime:
- Stop and think.
- Remain aware of your surroundings. Stay alert at all times.
- Be conscious of what is unusual or threatening.
- Trust your "gut feelings"; if you feel threatened, leave the area immediately and find somewhere more secure.
- Read about the country and the city before departure. Inform yourself of risks you can encounter while traveling.
- Increase your safety and reduce the likelihood of becoming a victim of crime by staying in control of your drinking.
- Practice the buddy system, which promotes safety. This system helps ensure that you, and a partner, will look out for each other. Choose your buddy wisely. The ideal buddy should feel that the buddy system is very important. If you are having a problem, your buddy can help to alert others and get you to safety.
- Have a communication plan. Who will you call on site if you are facing an emergency? Do your friends and relatives know how to reach you when you are traveling?
Cultures around the world have different attitudes, norms and laws regarding sex, sexuality and harassment. This can lead to confusion and potentially dangerous situations. Sexual violence can happen anywhere. Sexual violence (including sexual harassment) are never the survivor’s fault. It is difficult to find a way to prevent or protect yourself from being harassed or becoming a victim of sexual violence in the U.S. or abroad. Never walk alone at night, particularly if intoxicated. Do not leave beverages unattended or accept a drink from a stranger. Look out for your fellow students. Trust your gut feeling. If you, or anyone you know, is a victim of sexual violence (including sexual harassment) let the local CIEE staff know and ask for help.
Alcohol is ikely to put you at risk, whether you are male or female. Evidence shows that people who have been drinking are more at risk of being the victim (and perpetrator) of attacks, robberies, muggings and sexual assaults. Alcohol dulls your instincts and awareness of danger.
Relative to the rest of Brazil, Salvador has high rates of violent and petty crime. Petty crime is the primary security risk for travelers. Travelers are directly targeted. Use caution and guard personal belongings. Travelers are encouraged to maintain situational awareness at all times, as robberies and petty thefts have been reported at all times of the day. Most, however, occur during the evening hours after 6:00 p.m. Muggings have been reported all over the city, but the areas of Campo Grande, Centro, and Cidade Baixa have the highest rates and the least police presence. The use of firearms is common. Victims have been seriously injured or killed when resisting.
The areas of Paripe, Sao Marcos, Itapua, Liberdade, Pernambues, Brotas, Boca do Rio, Sao Caetano, Fazenda Grande do Retiro, and Periperi have also reported increases in petty crime.
Avoid using the ATMs in Salvador after 6:00 p.m.; many people have reported that criminals lurk near ATMs at night waiting for potential victims to withdraw money. Reliable statistics are difficult to confirm, although on-the-ground accounts have indicated an increase in these types of crimes in recent years.
Demonstrations and political/labor strikes are common in urban areas and may cause temporary disruption to public and private transportation. In some cases, Brazilian police have used tear gas, riot control, and mounted units to disperse protestors. If you become aware of protests in your vicinity, you should remain indoors and close doors and windows.
Protests anywhere in the world have the potential to become violent. Even demonstrations or events intended to be peaceful can turn confrontational and possibly escalate into violence.
Traffic & Transportation Safety
Salvador has an extensive fleet of taxis that can be hailed on the street, as well as a series of special taxis operated by licensed companies, which can be found at the airport, hotels, or booked by phone. In Salvador some taxi drivers overcharge tourists by taking circuitous routes in order to extend the metered fare. To help avoid such problems, agree on the fare (at least roughly) before entering the taxi and ensure that the driver uses the meter. Registered taxis are clearly identified but may look different in each city.
Brazil has one of the highest road accident rates in the world. Theft on buses and trams is common, especially at night.
- Be predictable.
- Don't wear headphones or talk on a cell phone while crossing.
- Use sidewalks where provided. Where no sidewalks are provided, it is usually safer to walk facing road traffic.
- Cross or enter streets at designated crosswalks. Make it easy for drivers to see you - dress in light colors and wear retro-reflective material. Carry a flashlight in very dark areas.
- Don't assume vehicles will stop; make eye contact with drivers, don't just look at the vehicle. If a driver is on a cell phone, they may not be paying enough attention to drive safely.
- Don't rely solely on pedestrian signals; look before you cross the road.
- Alcohol and drugs can impair your ability to walk safely.
- Use extra caution when crossing multiple-lane, higher speed streets.
- Be careful at intersections where drivers may fail to yield the right-of-way to pedestrians while turning onto another street.
UCEAP Contingency Planning
If a local situation requires increased caution or a program suspension and evacuation of participants, UCEAP will activate contingency plans. For security reasons, contingency plans are not public and cannot be shared with anyone except UCEAP officials.
Program Suspension Policy
If the U.S. Department of State or CDC issues a Travel Warning after the start date of the program term, UCEAP may suspend the program. If time and local security conditions permit, UCEAP will consult with the UC Study Center Director, U.S. Embassy, U.S. Department of State regional and security analysts, other organizations that offer programs in the same country, and area experts to determine the appropriate timeframe for suspending the program and/or for the evacuation of the students from the host country.
The UCEAP required security evacuation will override any host institution, or local US Embassy voluntary departure on U.S. government-arranged flights, that require U.S. citizens to sign a promissory note with the government. The safe evacuation of UCEAP students, managed by UCEAP, is covered by UCEAP insurance (there is no cost to the student). UC students are required to follow UC safety directives in the event of an evacuation.
Follow these general fire safety tips. Most college-related fires in the U.S., are due to a general lack of knowledge about fire safety and prevention. Educate yourself about fire safety standards in your UCEAP country. Fire safety standards differ drastically around the world.
- Know where emergency exists are located and check whether exits are passable.
- Know how to call the local fire department.
Do not stay in housing above the sixth floor so you are within range of most fire department rescue ladders.
- Print and take with you the UCEAP brochure, Fire Safety 101 for Students.
- Purchase and use a smoke detector. Before departure contact the Fire Safety Foundation to purchase Fire Safety Kits and Passport to Safety. Choose from a variety of battery-powered smoke and carbon monoxide (CO) alarms, including models with sealed, 10-year batteries. Once purchased, the alarms and a multilingual installation manual – written in English and the host country’s native language - will be shipped to the address where you are residing.
- Have an escape plan and practice it.
- Treat every smoke alarm activation as a likely fire and react quickly and safely to the alarm.
- Check for fire hazards. Make sure exit routes are not blocked.
- If you have a disability, alert others of the type of assistance you need to leave the building.
- Refer to the Fire Safety section of the UCEAP Guide to Study Abroad for life-saving information.
Fire - Dial 193
What Is an Emergency?
An emergency is a serious, unexpected, and often dangerous situation requiring immediate action. The following are considered emergencies:
- Any life/death situation
- A traumatic event requiring immediate assistance
- An arrest
- Civil unrest or natural disaster in the host country
In an Emergency
Contact local emergency services first and then contact the following:
If you are in the U.S.
- During office hours (8 a.m.–5 p.m. Pacific Time): Contact your Program Specialist at the UCEAP Systemwide Office
- After office hours: Call the 24-hour emergency phone number at (805) 893-4762
If you have a health or safety emergency and do not have access to local or UCEAP representative emergency information, contact the UCEAP assistance provider, Europ Assistance/USA, available 24/7:
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